Ctera

Benefit from the Cloud, but Keep It Local

Ctera Cloud Attached Storage

A New Breed of All-in-One Cloud-Based Storage Solution

CTERA's Cloud Attached Storage solution combines on-premises appliances and agents with cloud services to provide an integrated, all-in-one solution for shared storage, data protection and collaboration - avoiding the need for separate, insecure, or more expensive and difficult-to-manage solutions.


Key Features:

  • Hybrid Cloud & On-Premises Architecture: CTERA’s unique technology makes the cloud accessible without the need to change local systems, while extending local network storage capabilities with a variety of services.
  • Layered Data Protection: For protecting business data against a variety of causes, ranging from accidental loss or theft, local disasters, hardware failure and human error.
  • Remotely Managed Solution: Enabling MSPs, VARs and enterprise IT departments to run a fully managed solution without on-site IT presence.
  • Safe & Secure: We have taken great care to make our solution as secure as possible, adopting recognized industry standards in encryption, data fingerprinting and access control.
  • Designed to meet the needs of small businesses that have big IT requirements, bordering on enterprise-grade in some cases, when tight budgets constrain and there  is a shortage of in-house IT personnel. When it comes to storage and data protection, the choice is often between overpriced enterprise solutions, and cheap but inadequate consumer-level solutions, and storage locations not physically accessible in this area.
  • CTERA’s innovative cloud-integrated solution provides local NAS, backup agents for servers, desktops and laptops, remote cloud backup, file synchronization and mobile collaboration, all in a single tightly integrated product, delivered at a fraction of the cost of traditional disparate solutions.
ctera diagram

Online Backup to the Cloud

  • Backup by folder/type
  • Block-level de-duplication, compression and encryption
  • Scheduling and bandwidth control

Multiple Snapshots

  • Retains multiple versions both locally and in the cloud
  • Automated snapshot scheduling and retention policy

Management & Reporting

  • Remote firmware updates
  • Real-time monitoring, dashboard
  • Event logging, reporting and alerts

Local Backup & File Sharing

  • Clientless synchronization of local PCs
  • File server and FTP
  • CIFS, AFP, NFS Rsync, WebDAV

Remote Access & Invites

  • Web access to the appliance
  • Secure and access-controlled
  • Personalized URL invites for sharing

CTERA Agent: Service & Laptop Backup

  • Back up remote/roaming users
  • MS Exchange, SQL Server, Active Directory & Exchange backup


SGC Ctera Direct to Private Cloud Backup Plans

Below  is a summary of our plans offered (for simplicity all at our 2 or 3 year commitment rate). The plan details show the month to month (if applicable) and 1 year rates (generally $5-$10/month more). 3 year commit plans include free setup. These backup plans can be 100% customer self-administered after setup, or we can remain involved on retainer or at fixed prices (by quote).




  • Console Access
  • Agents Included
  • Upgrade to SVR Agent
  • Appliance Connections
  • Sync & Share Allowed
  • Base Storage Included

Lite

$20

/month*
  • No
  • 1 WS or 1 Sync
  • $10/month
  • N/A
  • No
  • 5 GB

Essentials

$20

/month
  • Yes
  • 1 WS or 1 Sync
  • $10/month
  • N/A
  • No
  • 5 GB

Premium

$40

/month
  • Yes
  • To 9 WS or 2 SRVs + 1 WS
  • N/A
  • 1 Appliance
  • Yes
  • 20 GB

Additional Workstation Agent or Sync & Share Licenses: $5.00/month, Additional Server Agent Licenses $15.00/mo
*Included Free in our Managed Services (SMA) Contracts

Client NOT Entitled to Full Console Access for File Retrieval.

Excellent for Virtual Cloud Drive Access to Sync on-site backups to (ShadowProtect or Workstation Backups) OR for Critical/Redundant Data Backups (such as Database Dumps, where long retention not required (covered by Primary Backup)). Note that data must be locally attached to the computer to be backed up, and the OS on that device licensed appropriately for Ctera use.

Retention: Daily Snapshots (5) (longest period possible of stat holidays + weekend + 1 day’s grace).

(Storage for this retention data is at no extra charge and is not included in the total storage shown consumed or calculated on).

Includes Licensing and ongoing CloudCare for 1 Workstation Backup or 1 Workstation Sync & Share License.
Upgrade to Server License: +$10/mo. Additional Workstation Licenses: +$5/mo. Additional Server Licenses: $15/mo.

Month to Month 1 year contract* 2 year contract* 3 year contract*
CTERA Backup Service Lite (Remote Backup Storage up to 5 GB)  $25.00 $20.00 $20.00 $20.00
Above service is included (or this amount deducted from higher plans) for all SGC SMA Clients and all BCT Fixed Price Bronze, Silver, Gold, and Platinum Plan Customers (+ setup/licensing and additional storage as per below (if required)). No deduction if customer elects not to use. Active management included if on SGC SMA or BCT Fixed Price Bronze, Silver, Gold and Platinum.
Additional 50GB Storage Flat Fee Adders /month $15.00 $12.50* $10.00* $5.00*

*20% of balance early exit penalty on all term contracts. All pricing assumes pre-authorized payment.

Client Entitled to Full Console Access for File Retrieval

Retention: Daily Snapshots (7), Weekly snapshots (4), Monthly snapshots (12), Annual Snapshot (1)

(Storage for this retention data is at no extra charge and is not included in the total storage shown consumed or calculated on)

No Local Ctera Appliance Connections. No Sync & Share Active use.

Typically used as a primary direct to private cloud backup method.

Includes ongoing Licensing and CloudCare for 1 Workstation Backup or 1 Workstation Sync & Share License.

Upgrade to Server License: +$10/mo. Additional Workstation Licenses: +$5/mo. Additional Server Licenses: $15/mo.

Month to Month 1-3 year Contract* 3 year free setup*
CTERA Backup Service Essentials (Remote Backup Storage up to 5GB)  $25 $20
CTERA Backup Service Essentials (Remote Backup Storage up to 10GB)  $35 $30
CTERA Backup Service Essentials (Remote Backup Storage up to 15GB)  $50 $40
CTERA Backup Service Essentials (Remote Backup Storage up to 20GB)  $60 $50  

 

Additional 50GB Storage Flat Fee Adders /month $15 $12.50*/$10* $5.00*

*20% of balance early exit penalty on all term contracts. All pricing assumes pre-authorized payment.

Client Entitled to Full Console Access for File Retrieval

Retention: Daily Snapshots (7), Weekly Snapshots (4), Monthly Snapshots (3), Quarterly (2) and 1 annual.

(Storage for this retention data is at no extra charge and is not included in the total storage shown consumed or calculated on)

Required for Ctera Appliances (C200 and up) to Connect, and/or for Sync & Share Active Use subscription (Cloud Drive).

Ongoing licensing and CloudCare for up to 9 Workstations Directly Connected, or up to 2 Server Agents and 1 Workstation or 1 C200 or higher appliance connected. Otherwise additional Licensing and CloudCare subscription fees will apply. Only available on minimum 1 year contract.

Additional Workstation or Sync & Share Licenses: +$5/mo. Additional Server Licenses: $15/mo.

1 year 2 year 3 year
SGC-BSP20 CTERA Commercial Remote Backup Service Premium – up 20GB $50.00 $40 Free setup
SGC-BSP30 CTERA Commercial Remote Backup Service Premium – up 30GB $60.00 $50
SGC-BSP40 CTERA Commercial Remote Backup Service Premium – up 40GB $70.00 $60
SGC-BSP50 CTERA Commercial Remote Backup Service Premium – up 50GB $80.00 $70
SGC-BSP75 CTERA Commercial Remote Backup Service Premium – up 75GB $90.00 $80
SGC-BSP100 CTERA Commercial Remote Backup Service Premium – up 100GB $100.00 $90
SGC-BSP150 CTERA Commercial Remote Backup Service Premium – up 150GB $125.00 $100
Additional 50GB Storage Flat Fee Adders /month $12.50 $10 $5



  • Form Factor
  • Recommended For
  • Drive Bays
  • Local Appliance Capacity
  • Workstation Backup Agents
  • Server Backup Agents
  • Ethernet

C200

For Small Businesses
  • Pedestal
  • Up to 50 users
  • 2 x 3.5″
  • Up to 8TB
  • 20
  • 1
  • 1 x 1Gb

C400

For Mid-Sized Businesses
  • 1u
  • Up to 100 users
  • 4 x 3.5″
  • Up to 16TB
  • 50
  • 2
  • 2 x 1Gb

C800

For Large Businesses
  • 2u
  • Up to 200 users
  • 8 x 3.5″
  • Up to 32TB
  • 50
  • 2
  • 2 x 1Gb

CTERA provides an enterprise-grade alternative to consumer cloud applications, utilizing private cloud infrastructure and providing end-to-end security. Managed via Ctera Portal, the solution allows enterprises and service providers to set up file share and sync services for their users based on a variety of object storage platforms. CTERA’s file sync & share solution can be used as:

  • FTP alternative and large file transfer (also known as a Virtual Cloud Drive)
  • Secure file access for BYOD users
  • Shared team workspaces
  • File syndication (one-to-many or few-to-many)

Integration with Active Directory / LDAP

Use your existing Active Directory or LDAP directory services for identity management and user authentication, avoiding duplicate directory services, ensuring rapid deployment and maintaining role-based access privileges. AD groups can also be leveraged to determine user privileges for setting up shared project folders.

Multiple Folder Synchronization

Access to the cloud is not always guaranteed and at times may be slow. With folder sync, user files are automatically synchronized between their PC or laptop and their cloud folder, keeping files accessible and maintaining version control.

CTERA supports multi-folder sync, whereby any folder can be selected for synchronization either with a collaboration project folder or with a private cloud folder, with virtually no limit on the number of folders or their location.

Project Team Collaboration

CTERA’s file sync & share solution allows users to set up joint cloud storage workspaces in the form of ‘cloud folders’ for collaborating with colleagues, including the following features:

  • Define read/write privileges and time-limited access
  • Bi-directional synchronization of folders on their PCs with each other
  • One-way synchronization for file syndication
  • Conflict resolution in case of divergent file versions
  • Ad-hoc sharing using time-limited invitation URLs
  • Role-based privileges for allowing users to create shared project folders

Interested in a Ctera backup plan? Contact us for a customized quote.